ADOT Freeway Management System

511 Frequently Asked Questions

1. I dialed 511 from my home phone but it didn't work?
To the best of our knowledge, 511 should work from any home phone within the State of Arizona. If you cannot reach this federally-designated three-digit number from your Arizona home phone, please contact your phone company to let them know and see FAQ #3.

2. I dialed 511 from my Cell/PCS phone but it didn't work?
All major Cell/PCS providers within Arizona currently offer 511. If you are unable to dial 511 from your Cell/PCS phone, contact your cell provider (Also see FAQ #3).

3. What can I do if my phone service provider doesn't support 511?
Within Arizona, you should call your phone provider; you may also contact us (giving us complete details on your Arizona phone provider) so that we may work with them to resolve this problem. You may also call direct to the system by dialing 602.523.0244 or toll-free by dialing 888.411.ROAD (7623). Of course, you can always access even more detailed traveler information information here.

4. How do I use the 511 system?
Information on how to use the 511 system can be found here.

5. What Freeways are currently monitored by the 511 system?
You can find a full list of the Freeways here.

6. What Cities are currently monitored?
You can find a full list of the Cities here.

7. From what states can I access 511?
The 511 program is a state-by-state program. Calls from within Arizona will connect you to Arizona's 511 telephone-based system. Our website, az511.com, is available from anywhere.

8. What are 511 Speed Codes and how do I use them?
Speed Codes permit immediate access to a designated section of our system without having to maneuver through the normal menu choices. See current 511 Speed Code List